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‎06-08-2022 02:15 AM - last edited on ‎06-08-2022 07:03 AM by Retired

HP Recommended

Wondering if anyone else is having the issue of running out of ink and the having to wait a very long time to receive ink? I signed up with instant ink so as no to have this problem and here I am unable to print for over a month because of low levels of black toner. What’s the point if I am being inconvenienced? If HP can track the number of pages I am printing and collect their fees for printing promptly why can’t I receive ink promptly so my printing is not delayed or disrupted? First shipping label was created on May 22, it’s June 6 and it’s still has not moved on Canada Post. Called and a second shipping label was created on June 3, it’s June 8 and no movement. Really?! Extremely disappointing and aggravating!

1 person had the same question
1 REPLY 1

‎06-09-2022 08:58 AM

HP Recommended

@LuckynmbrSleven

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day! 
 

 


 


I am an HP Employee

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