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‎09-03-2023 01:43 PM

HP Recommended

have just bought a new printer and it comes with a nine month trial included for instant ink, but I already have an account with instant ink. Can I still use a trial or do I have to cancel my account sign up again?

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1 REPLY 1

‎09-04-2023 06:41 PM

HP Recommended

Hi @Nikita85,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

That's a great offer. You do not need to cancel your existing account to get the nine-month free offer. 

 

Make sure you save the offer you received on your new printer. 

When you replace and register your new printer with your current instant ink account, make sure to select HP+ Services to get the nine-month free Ink. 

 

Refer to this document for further assistance. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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