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‎03-10-2020 09:52 PM

HP Recommended
Product: HP OfficeJet5258

Hi,

I would like to know how to solve this issue.

that’s showing yet on screen that message is Error code 0XB8BAF108

Category:
1 REPLY 1

‎03-13-2020 09:04 AM

HP Recommended

Hi @Hiro2

Welcome to the HP Support Community. I understand you are having an error on the printer screen. I'd be happy to assist you. 0x errors usually indicate a hardware issue in the printer. Let us try these steps to resolve this issue:

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Make sure there are no paper jams in the printer and the carriage is moving freely.

Perform steps 1 and 2 from this document.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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