I signed up for HP insta-ink but needed ink sooner than shipping date; so I purchased new ink; installed it and received error message incompatible ink cartridge. I've checked it is the correct size; however, I believe I'm locked into the new HP insta-cart purchase and cannot use regular ink. How can I override this process?
Welcome to the HP Support Community. I'd be happy to assist you.
To assist you better, I'd like to know:
Which ink cartridge is defective?
What model printer are you using?
You may use non-instant ink cartridges when required. It will work.
Keep me posted.
KUMAR0307 I am an HP Employee
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