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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
copperrem
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Signed up for instant ink free plan, plan was changed to paid

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Microsoft Windows 10 (64-bit)

Hello, I just purchased an HP ENVY 7855 and signed up for instant ink though the app on my computer. I specifically chose the free ink plan because we don't print that much and now when I go into my account, it seems to have given me a 4-month trial and changed my plan to the $2.99 plan. Will it revert back to the free plan after the trial? Thanks.

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asmita6658
HP Support Agent
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Hi @copperrem

 

Welcome to the HP Support Community. I'd be happy to help you with the Instant Ink issue.  

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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asmita6658
HP Support Agent
HP Support Agent
14,452 14,454 1,434 1,724
Message 2 of 2
Flag Post
HP Recommended

Hi @copperrem

 

Welcome to the HP Support Community. I'd be happy to help you with the Instant Ink issue.  

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

View solution in original post

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