Signed up for paper 3 or 4 years ago as till no paper

[Msgeri220]

Even know I've been signed up for paper delivery for 3 or 4 years now I've never received paper from y'all it doesn't look like you charged me, but I would like to get the paper out of what's up with this it says I have it and I'm waiting on a welcome kit well I signed up for instant ink when it first came out was that six seven years ago

[zoey7886]

@Msgeri220, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding paper delivery issue! 

We're thrilled to have the opportunity to assist you and provide a solution.  

I'm sorry to hear about the issues you have encountered with the paper delivery service. Here are some steps you can take to resolve this issue:

Check Your Subscription Status: Log into your HP Instant Ink account and verify your subscription status. Ensure all details are accurate and up to date.

Update Your Information: Verify and update your address and contact information to ensure the delivery information is correct.

Verify Payment Status: Confirm that your payment method on file is valid and up to date to avoid any issues with your subscription. Even though it appears you haven't been charged, confirming this can help.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,