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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
schoolsict118
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Smart App Ink Ordering

HP Recommended
HP deskjet 2622
Microsoft Windows 10 (64-bit)

Hello,

 

We are a business that provide IT support for schools, one school has purchased HP Deskjet 2622 and installed the HP smart app to print and manage the printer from the app.

 

The app has a function that allows them to order consumables but it's just spinning. I think that  the school firewall is blocking it, but to allow it through I need to know the URL that the app is trying to contact. Any ports that need allowing/opening would also be useful.

 

Any Help appreicated.

 

Thanks

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