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HP ENVY 6458e All-in-One Printer
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I terminated my subscription to Air Print and I get an error and try again pop up.  Do I have to be subscribed to print?

1 REPLY 1
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Hi @Chdmp,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

No, you do not need to be subscribed to AirPrint in order to print from your HP ENVY 6458e All-In-One Printer. AirPrint is a feature that allows you to wirelessly print from Apple devices such as iPhones and iPads without the need for additional drivers or software.

 

If you are experiencing an error message when trying to print, it may be unrelated to your AirPrint subscription status. Here are some general troubleshooting steps you can follow.

 

Check Printer Connection:

  • Make sure your printer is connected to the same Wi-Fi network as your device.
  • Ensure that your printer is powered on and has paper loaded.

Restart Devices:

  • Restart both your printer and the device you are trying to print from (computer, smartphone, tablet).

Update Firmware and Drivers:

  • Check if there are any firmware updates available for your printer. You can usually find this information on the HP support website.
  • Make sure you have the latest printer drivers installed on your device.

Check for Paper Jams or Other Issues:

  • Ensure there are no paper jams or other hardware issues with your printer.

Reconfigure AirPrint (Optional):

  • If you were using AirPrint before and are experiencing issues, you might try reconfiguring AirPrint on your printer. Refer to your printer's user manual or HP support for instructions on how to do this.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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