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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Dale1959
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Message 1 of 2
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Software Install does not want to work

HP Recommended
Microsoft Windows 10 IOT

I can NOT install software on my printer I can "only" print alignment page and nothing else.

Can you help me out please, but I need you to do the work.

1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Dale1959

 

To isolate the issue further, I would like to know the following-

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 

What is the error message you get while trying to install the drivers?

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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