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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
imc76
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Sort HP patron 903XL virker ikke

HP Recommended
HP OfficeJet Pro 6960
Microsoft Windows 10 (64-bit)

Min originale HP-patron 903XL stoppede med at fungere for en måned siden, den var stadig halvfyldt.

Jeg købte en ny, og nu efter to uger skal jeg rense printerhovedet to gange (normalt og ekstra), og dette skal gøres tre gange i ugen

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sandytechy20
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@imc76

 

Welcome to  HP support community.

 

  Hi! Welcome to the English HP Community! If you prefer to post your question in your preferred language, see the below options that are available. German: HP Kundenforum Spanish: Foro de usuarios de HP French: Forum des utilisateurs Portuguese: Fórum dos usuários HP Chinese: 惠普个人客户支持论坛 Korean: HP 지식커뮤니티 Alternatively, please feel free to post a revised message in English.

Sandytechy20
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imc76
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One month ago I had to take out the original black HP cartridge XL903, although it was 50% full. I bought a new one, and now I have the same problem, I have to clean the printer head 2-3 times per week in order to print in black

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sandytechy20
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@imc76

 

Make sure the ink cartridges are properly vented and seated correctly

  1. Turn on the printer, if it is not already turned on.

  2. Open the ink cartridge access door.

    The carriage moves to the center of the printer.

    Open the cartridge access door

  3. Wait until the carriage stops moving before you continue.

  4. Press the tab inward on the front of the old ink cartridge to release it, and then pull up on the ink cartridge to remove it from the slot.

    Pushing the ink cartridge inward and then pulling up to remove it

  5. Examine the vent area above the HP logo on the top of the ink cartridge.

    Image: Examine the vent area on the top of the cartridge

  6. If the ink cartridge still has the orange pull-tab attached, pull to remove it.

    Image: Remove the orange pull-tab

  7. If the vent is clogged, use a straight pin to gently remove excess adhesive from the vent.

    1.  

      Clogged vent
    2. With a straight pin, gently remove excess adhesive from the vent

    3. Unclogged vent

  8. Turn the ink cartridge so that the ink cartridge contacts face downward, and then match the label color with the color dot on the carriage.

  9. Slide the ink cartridge into its slot, and then gently press the ink cartridge down until it snaps into place.

    Reinserting the ink cartridge

  10. Repeat these steps to inspect the vents on each of the ink cartridges.

  11. Make sure each ink cartridge is firmly installed in its slot. Run your finger along the top of the ink cartridges to feel for any that are protruding, and if any are, press down firmly until each ink cartridge snaps into place.

  12. Close the ink cartridge access door.

    Closing the ink cartridge access door

Try to print.

 

You can refer this HP document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
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imc76
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It's very confusing that all text is in Danish when I log in - and you need an English text!!

I have tried the things you recommend, the arrow in the vent was not completely free from black adhesive, and the print I made was OK. But I will not mark you post as "Accepted solution" until after a week or two, because the problem can turn up again.

My printer is only 3 year old!!

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asmita6658
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Sure @imc76

 

Keep us posted. 

Asmita
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