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‎04-09-2021 12:24 PM

HP Recommended
Product: Office jet 5200
Operating System: Microsoft Windows 10 (64-bit)

I'm trying to enroll in the Instant Ink program and received a "Request failed with status code 400". I followed the directions to remove Web Services, re-enable them, and print out a new code. I got the same error message again. 

What does 400 mean?

Category:
1 REPLY 1

‎04-12-2021 05:29 AM

HP Recommended

@MacWebgrrl1, Welcome to HP Support Community!

 

To be able to assist you better, I'd like to know the following-

  • Have you tried using a different browser?
  • Could you share the screenshot of the error screen?

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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