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- Suspended in middle of cycle

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12-30-2022 07:54 PM
My services was canceled in the middle of a billing cycle. On the email I was told I had till January 13 2023 to update billing. Today my services were canceled. I’ve only printed 34 pages. I don’t understand how I can be interrupted in the middle of a billing cycle. Can someone please help.
01-01-2023 07:21 AM
Hi @Gbrandi91,
Welcome to the HP Support Community.
This issue might require one on one interaction to fix it.
I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link
Take care and have a great day ahead!