Suspicious that my printer is suddenly printing two copies of everything (though I specified one on

[Judy203]

My HP OfficeJet 5740 is printing two copies of every document even though I specified one copy on iPhone, and now printer announces it will lock if I do not up my monthly HPInk page limit.  Anybody else find this suspect?

[Dragon-Fur]

@Judy203 

Welcome to the HP English Community --

OK.

Do you think the extra copies are an evil plot to steal your plan pages?

If yes, please be assured that source of the issue would never be conspired by Instant Ink.

There is no benefit to the service by hooking you into printing copies you don't want.

Contact Instant Ink and ask for help to credit back pages caused by printer issues.

The source of the issue lies elsewhere.

For example,

Restart all your stuff -- computer(s), phone(s), tablet(s) 

HP Smart - iOS - Mobile App

If you are suspicious of the print app, for example, you can uninstall it from your iPhone and start over with a new copy of the app.

If you have not done so, consider issuing a Printer Reset.

How to Reset your HP Printer

If restarting your devices and the Printer Reset does fix the problem, you should still contact Instant Ink Support.

Information to contact Instant Ink Support is provided below.

Review - HP Smart - Mobile - Document Print

HP_Smart_Mobile_PDF_Print_Transform_14

Next...

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

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References / Resources

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HP OfficeJet 5740 e-All-in-One Printer series  

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