cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
4 1 0 0
Message 1 of 2
99
Flag Post
HP Recommended

Solved!

The Printer can not detect the instant ink status.

HP OfficeJet 5740 e-All-in-One Printer series
Microsoft Windows 10 (64-bit)

The Printer can not detect the instant ink status. Even though I reinstalled both inks.

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
10,150 10,130 770 763
Message 2 of 2
51
Flag Post
HP Recommended

Solved!

The Printer can not detect the instant ink status.

@Kevin_Mei1, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation