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Kevin_Mei1
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Message 1 of 2
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Solved!

The Printer can not detect the instant ink status.

HP OfficeJet 5740 e-All-in-One Printer series
Microsoft Windows 10 (64-bit)

The Printer can not detect the instant ink status. Even though I reinstalled both inks.

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HP Support Agent
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HP Recommended

Solved!

The Printer can not detect the instant ink status.

@Kevin_Mei1, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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