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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP ENVY Photo 7855 All-in-One Printer

I don't get the 10 page plan when you're charged the same when printing a black line on a page or a full-colored page. I have the $1.49 plan and I've been charged over $12 every month, when I hardly print any pages for weeks. and if I print more than 10 pages by accident with hardly nothing on them, I will get charged an overage. I think this is the worst way of charging for a plan and then advertise that the consumer is saving money. The last thing I'm doing is saving money. I'm better off buying ink every 6 months. 

1 REPLY 1
HP Recommended

Hi @AndyM6,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

It seems like your HP printer is configured to work with HP Instant Ink. I will need a few additional details to help you with this.

 

I request you to share all the details in a private message. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

To understand the issue and help you, please share the details listed below:

• Registered email address and the serial number of the printer.

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.Take care and have a great day ahead!

 

Rachel571

HP Support

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Sneha_01- HP support
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