cancel
Showing results for 
Search instead for 
Did you mean: 
Clairabell1
New member
1 0 0 0
Message 1 of 2
86
Flag Post
HP Recommended

The bracket that is used to take my ink cartridge in or out has broken. Where can I get it replaced?

Envy 4520

Where can I get a new bracket that holds the ink cartridge in place? And what’s it called? 

Tags (1)
1 REPLY 1
HP Support Agent
HP Support Agent
5,592 5,577 411 449
Message 2 of 2
49
Flag Post
HP Recommended

The bracket that is used to take my ink cartridge in or out has broken. Where can I get it replaced?

@Clairabell1, Welcome to HP Support Community!

 

The carriage that holds the ink cartridges is not a customer replaceable part.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation