The ink is still (black and color) full but my pages keep printing blank.

[Rayna06]

HP deskjet 2600 all in one printer series. Both cartridges are still full, but all my pages are printed blank. I can't order new cartridges yet because I still have pages left
The HP smart app does not give any error and says everything is working normal

[Kumar0307 · Accepted solution]

Hi @Rayna06

Welcome to the HP Support Community. I understand the printer is printing blank pages. I'd be happy to assist you.

Try making a standalone copy in black and color to identify the defective ink cartridge. By this, we can conclude if this is a hardware or a driver issue.

Perform step 5 from this document and then try to print/copy to check if the issue persists.

If the issue persists, as the issue is related to Instant ink cartridges, I need more information to help you out.

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required.

• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

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