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The printer is only printing every second line from the document it is printing.

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HP ENVY 5020

The printer is only printing every second line from the document it is printing.

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@HS110, Welcome to HP Support Community!

 

To be able to assist you better, I would like to know the following:

  • What happens when you make photocopies on the printer?
  • What is the Operating System installed on the computer?
  • Does the print preview look good?
  • What happens when you print images?

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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