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09-26-2022 08:49 AM - last edited on 09-26-2022 08:59 AM by MarcusC
When I power down/power up, the startup screen on my 7800 series all-in-one freezes and I can't unfreeze it. I have Instant Ink account, but no help there.
Can I get any help here?
09-27-2022 09:27 AM
Welcome to the HP Support Community.
I'd love to help.
We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.
Please do check your inbox on the communities page for the private message.
Let me know if this helps.
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