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‎09-08-2021 05:13 PM - last edited on ‎09-09-2021 12:11 PM by Retired

HP Recommended
Product: HP ENVY 5661

Hi! My printer is HP ENVY 5661 series and it is not letting me finalized my subscription. How can do to fix it?

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1 REPLY 1

‎09-11-2021 07:15 AM

HP Recommended

@TimLiu, Welcome to the HP Support Community! I’m here to help.

 

I understand you are trying to enroll the printer in Instant Ink. Kindly refer to this document for assistance - Enrolling in HP Instant Ink

 

If it still does not help, perform a reset on the printer.

With the ink door open, press and hold the Wi-Fi and Power buttons for at least three seconds.

 

Now, try to enroll the printer.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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