They \trying to charge me for a bunch of paper did not print and had a bunch of rollover pages saved

[clark4380]

I  guess just shut down my account so they don't fraudulently  overcharge me every month

[Dragon-Fur · Accepted solution]

@clark4380 

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@clark4380 wrote:

I  guess just shut down my account ....

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OK... Yes, you can cancel your subscription.

It is best read the how-to before you do that so you understand the process.

 HP Instant Ink - Cancel Your HP Instant Ink Service

OR

You can ask for help and have the issue corrected.

Instant Ink Support >> HP Instant Ink Support   

NOTE >> Select Your Region // Hours as listed at the site.

OR

Can't stand it?

Can't find help?

(then)

Wait here for an agent to find and answer your query here in the Community.

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[sandytechy20]

@clark4380

Welcome to the HP support community.

Could you elaborate on the issue for better understanding?

[clark4380]

I was getting 50 pages per month and additional ones are rolled over I typically used around 15 pages per month and over the last 2 years I've calculated up and I used every month and came up with 189 pages of the rollovers were those well last month my daughter went to his computer room and said she  need to print like 80bpages that's fine cause I got so many rollovers well apparently they were revoked and I got  charged me for every page that she printed over the 50  ridiculous. It wa a 7 and then I got charged another 17 dollars 

[sandytechy20]

@clark4380

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

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Cheers.