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I  guess just shut down my account so they don't fraudulently  overcharge me every month

1 ACCEPTED SOLUTION

Accepted Solutions
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@clark4380 

 


@clark4380 wrote:

I  guess just shut down my account ....


 

OK... Yes, you can cancel your subscription.

 

It is best read the how-to before you do that so you understand the process.

 HP Instant Ink - Cancel Your HP Instant Ink Service

 

OR

 

You can ask for help and have the issue corrected.

 

Instant Ink Support >> HP Instant Ink Support   

NOTE >> Select Your Region // Hours as listed at the site.

 

OR

 

Can't stand it?

Can't find help?

(then)

Wait here for an agent to find and answer your query here in the Community.

 

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Dragon-Fur

View solution in original post

4 REPLIES 4
HP Recommended

@clark4380 

 


@clark4380 wrote:

I  guess just shut down my account ....


 

OK... Yes, you can cancel your subscription.

 

It is best read the how-to before you do that so you understand the process.

 HP Instant Ink - Cancel Your HP Instant Ink Service

 

OR

 

You can ask for help and have the issue corrected.

 

Instant Ink Support >> HP Instant Ink Support   

NOTE >> Select Your Region // Hours as listed at the site.

 

OR

 

Can't stand it?

Can't find help?

(then)

Wait here for an agent to find and answer your query here in the Community.

 

Request for Review – Please Read

 

I have submitted a request to our Community moderators for a review your question / concern.

 

Worth Noting

  • Our Community is not an HP business group.
  • We are not HP Technical Support, nor are we HP Sales, Service, or Warranty.
  • Our request for assistance on your behalf does not influence the outcome:  Our request is not a magic back door into HP Support.
  • The time frame (how long it takes) for a response is not controlled by the Community.
  • If / When there is a response, a Community moderator / agent will (should) post back on this thread before using other methods to contact you. 

Important

  • Do not contact random numbers posted in a public or private message by “new members”.  Vermin are looking for victims – don’t be next.
  • Please do not post any personal or case information here - we cannot make use of the data. 
  • Posting personal information at a public site increases your risk from rats and scammers.

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

 

 

 

Dragon-Fur

HP Recommended

@clark4380

 

Welcome to the HP support community.

 

Could you elaborate on the issue for better understanding?

Sandytechy20
I am an HP Employee

HP Recommended

I was getting 50 pages per month and additional ones are rolled over I typically used around 15 pages per month and over the last 2 years I've calculated up and I used every month and came up with 189 pages of the rollovers were those well last month my daughter went to his computer room and said she  need to print like 80bpages that's fine cause I got so many rollovers well apparently they were revoked and I got  charged me for every page that she printed over the 50  ridiculous. It wa a 7 and then I got charged another 17 dollars 

HP Recommended

@clark4380

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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