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05-06-2022 09:51 PM - last edited on 05-07-2022 06:38 AM by Ric_ob
so on the app it shows this cartridge can only be used in a printer that is currently enrolled in hp instant ink. The thing is It is enrolled. However, when I go to instant ink it shows that there is an ink cartridge error and they won't send any ink until it is resolved. Any help?
05-08-2022 10:08 AM
@hillaryshafer, Welcome to the HP Support Community! I’m here to help.
As the issue is related to Instant ink cartridges, I need more information to help you out.
Since the instant ink account details are confidential, please send me the required information via private message.
I am sending you a private message with the information required.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Let me know how it goes.
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