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‎08-07-2022 07:10 AM - last edited on ‎08-08-2022 07:53 AM by HP Administrator

HP Recommended

Hi, I bought this HP ENVY 5010 from someone else. But when I tried to sign up for the instant ink program, it keeps saying: "This printer is no longer eligible for re-enrolment in the Instant Ink program. " Could you help with this issue? how should set up the used printer and enroll in instant ink? 

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1 REPLY 1

‎08-10-2022 01:32 PM

HP Recommended

@Sunny171

 

Welcome to the HP Support Community.

 

I'd love to help.

 

Please cancel the Instant Ink account and re-enroll the Printer.

 

Let me know if this helps.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

Thanks!

 

Have a great day! 


I am an HP Employee

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