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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP OfficeJet 5230 All-in-One Printer
Microsoft Windows 10 (64-bit)

I have a OFFICEJET 5230 e-All-in-One Printer. After checking, it is said from the HP website that it is eligible for Instant Ink enrollment. However, after I started the enrollment and following all the right steps, at the last step, the website told me that it is not eligible for instant ink enrollment. I am wondering what was the problem and how to solve it. Thanks. 

 

The exact wording is:

This printer is no longer eligible for re-enrolment in the Instant Ink program. You may contact HP Instant Ink Support for further assistance.

1 REPLY 1
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@Invisibear 

 

Welcome to the HP Community Forum.

 

True - Printers might be removed from the eligibility list.

 

Your solution is in your message:

Contact  HP Instant Ink Support  during business days and hours available in your region.

 

You can also go to your regional Instant Ink website.

For example,

HP Instant Ink Website - UK 

 

The contact phone number is listed right on the webpage.

 

True - you might have to wait for regular business days / hours for your area.

 

=========================

 

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