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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP ENVY Photo 7155 All-in-One Printer

Hello, 😊

I have the Instant Ink $11.99 plan which gives me 300 pages per month and a total of 900 rollover pages. I am billed on the 5th of each month. The new billing period begins on the 4th. I have always thought that the new billing period would begin at midnight on the 4th. There have been 3 or 4 times (in the past 2 years) when I realized that I only had 1 or 2 days left to print on that particular month's billing period before the next billing period would start. At those times I had all 300 pages left plus around 750 - 800 rollover pages. So I would rush to print out as much as possible (I actually have many articles I need to print out) so I wouldn't lose any rollover pages. I always managed to print at least 300 pages. I would stop printing at 11:59pm on the 3rd of each month so I wouldn't use any of the next month's plan pages. I never want to print many pages at the beginning of a new billing period unless I have something very important to print. I worry that I may run out of pages and then will have to pay for additional pages.

Now, I just received a notification which said the next billing period begins at 9 am UTC. What does that mean? What time is that in EST in the United States?  Could I actually print later than 11:59 pm on the 3rd without using any pages from the next billing period?

Thank you very much for your help.

1 REPLY 1
HP Recommended

9AM UTC is 4AM EST or 5AM EDT.  See here.  It appears you could continue to print for a few more hours.


Bob Headrick,  HP Expert

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