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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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HP OfficeJet Pro 8034e All-in-One Printer

How can I transfer the 12 months of free instant ink from my new printer to my existing HP instant ink plan.       When I set up the new printer I forgot that I had an existing account and created a new one under a different email address.        I tried to add the new printer to my existing HP Instant ink plan   and found I could not because it was already under the new HP account.   

Is there a way I can move the new printer to my existing account and get the 12 months of free ink  or should I just cancel out my existing instant ink plan for my old printer  ?    

1 REPLY 1
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Hi @billb87,

 

Welcome to the HP Support Community

 

I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist you better,  I have sent out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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