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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Krisper32
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Transfert de compte instant ink

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Hp envy 5030

Bonjour

Je souhaiterais donner ma seconde imprimante hp envy 5030 à une amie comment fut-il procéder pour le compte hp.instant.ink

Merci beaucoup 

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RodrigoB
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Hi Krisper,

 

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.  If you prefer, you can get access to the your region HP support: https://support.hp.com/fr-fr

 

Any doubt feel free to send me a private message. 

 

Thank you again. 

I work on behalf of HP.
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Krisper32
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Hi Rodrigo

 

Sorry for that

So...

I would like to give to my  friend my second printer  envy 5030 how to proceed ? May I need to cancel my instant ink account ? 

Thanks for your prompt answer

All my best 

Christophe

 

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TEJ1602
HP Support Agent
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@Krisper32, Welcome to HP Support Community!

 

Yes, cancel your Instant Ink Account and also remove the web services on the printer. Here is what you need to do-

 

Remove the Web-Services -

1. From the top of the screen, touch or swipe down the tab to open the Dashboard, touch ( HP ePrint ), and then touch (Web Services Settings).

2. Touch Remove Web Services.

 

Reboot the printer. Now, you can give them the printer.

 

In case, your friend wants to re-enroll they can use the document HP Printers - Enrolling in HP Instant Ink for help.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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