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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
rajatrtg
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Tricolor Printhead Error unable to print even black page but can print SELF TEST PAGE

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HP Wireless 419
macOS 10.15 Catalina

Tricolor Printhead unable to print even black page but can print SELF TEST PAGE.

 

How strange it is when printer indicator showing printhead issue how can it print with that print head.

 

Rajat

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Kumar0307
HP Support Agent
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Hi @rajatrtg

Welcome to the HP Support Community. To assist you better, I'd like to know the following:

  • What is the error that you get?
  • Do you have any blinking lights on the printer?

For now, kindly perform the steps mentioned in this document to resolve ink cartridge errors.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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