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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
TammyG3
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Trying to cancel hp instant ink, but not able to find it on the website?

HP Recommended
Microsoft Windows 10 (32-bit)

I signed up with HP Instant Ink 2 printers ago, probably 2-3 years ago, never got around to cancelling.  I believe I received only 2 shipments of ink from this service.  Recently noticed the payments were still coming out of my account monthly, so have been trying to cancel.  All the web links I click take me to the same screen and I sign in, but all that comes up under my account is my name & email.  There is nothing to click to go to my billing information, or anywhere to go to cancel.  I tried calling, but you apparently have no option to speak to a person at all.  Can anyone help?

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Kumar0307
HP Support Agent
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HP Recommended

@TammyG3, Welcome to the HP Support Community!

 

Yes, you will be charged monthly but you will receive the replacement ink cartridges only when the ink level in any one of the ink cartridges is low/empty in your printer.

You are paying for the pages you print and not for the ink cartridges in this service. To know how Instant Ink works, refer to this document.

 

To know how to cancel the enrollment, refer to - Cancel Your HP Instant Ink Service

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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