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06-12-2022 07:05 AM
@Rash671, Welcome to the HP Support Community! I’m here to help.
I see that you are not able to enroll the printer in Instant Ink due to this error.
Make sure you have followed the steps mentioned in this document - Enrolling in HP Instant Ink
Check if the card details entered are correct and active.
Check the date, time, and location settings of the computer.
To know how to find the claim code, refer to - Find the Printer Claim Code
If the issue persists, I've sent you a private message with further instructions to resolve this issue.
- In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Let me know how it goes.
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Have a great day!
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