Trying to set up instant ink but after I pop payment card in it says problem finalising your subscri

[Chanel929]

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: Trying to set up instant ink but after I pop payment card in... - HP Support Community - 8396910 

Desk jet plus 4158

[Kumar0307]

@Chanel929, Welcome to the HP Support Community! I’m here to help.

I see that you are not able to enroll the printer in Instant Ink due to this error.

Make sure you have followed the steps mentioned in this document - Enrolling in HP Instant Ink

Check if the card details entered are correct and active.

Check the date, time, and location settings of the computer.

If the issue persists, I've sent you a private message with further instructions to resolve this issue.

• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 

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Have a great day!