Create an account on the HP Community to personalize your profile and ask a question
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
1 REPLY 1
10-06-2020 12:38 PM
Placing the service on hold is not possible:
note:Your HP Instant Ink service cannot be placed on hold. If you must be away for an extended period of time and do not want to be charged for the HP Instant Ink service during that time, you need to cancel the service and then re-enroll when desired. If you cancel your account and re-enroll, all free promotional months and rollover pages are forfeit, even if you re-enroll.
If not using the service for a shorter time, The number of pages not printed from the previous month’s plan pages, are rolled over to the next month, other than the pages will be lost.
For a long period, I recommend canceling the service, get standard cartridges whenever you want to use the printer, and Re-enroll the service in the future.
If you would like to cancel the service, you may follow the below steps:
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".