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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended

I work in a small office that has an HP printer that stopped working because the credit card for the HP Instant Ink account expired.
The user that set-up the printer no longer works with us.

We don't know the username/email or the password for the account to update the credit card.

Is there anyway to find out either of these credentials from the printer itself? What other options are available?

1 REPLY 1
HP Recommended

@xNBB1x

 

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Which Printer do you have?

 

Let us know 🙂

 

Thanks!


I am an HP Employee

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