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‎01-16-2022 04:06 PM - last edited on ‎01-19-2022 06:05 AM by HP Administrator

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

Still unable to use my printer as it is locked up. Unable to cancel subscription due to unfriendly site. anyone got an answer as to how to cancel?

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2 people had the same question
4 REPLIES 4

‎01-19-2022 06:36 AM

HP Recommended

@SFigueroa62, Welcome to the HP Support Community! I’m here to help.

 

To assist you better, are you referring to Instant Ink?

 

If yes, kindly follow the steps mentioned in this document - Cancel Your HP Instant Ink Service

 

If you still face difficulties, kindly contact the Instant Ink department in your region for assistance. The contact information can be found on the home page of Instant Ink. Click here or go to HP Instant Ink support

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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‎01-21-2022 08:23 AM

HP Recommended

I tried to cancel HP Instant Ink,  but when i choose the reason to cancel and try to click the button Continue to resiliation, the button doesnt work ! It seems to me there is an issue with the website/application because a error message appear as " Bad request" and bring me back to the previous page.

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‎01-21-2022 11:41 AM

HP Recommended

I couldn't cancel a d my messages were never answered.  My printer was locked out of network. I just bought a new printer.

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‎01-24-2022 12:21 AM

HP Recommended

@SFigueroa62, @PowerOfLife

 

As mentioned in my previous post, if you still face difficulties, kindly contact the Instant Ink department in your region for assistance. The contact information can be found on the home page of Instant Ink. Click here or go to HP Instant Ink support

 

Keep me posted for any other assistance.

KUMAR0307
I am an HP Employee

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