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‎12-30-2021 10:13 PM

HP Recommended
Product: HP DeskJet 3752
Operating System: iOS

Unable to connect wireless Wi-Fi from mobile

Category:
1 REPLY 1

‎01-07-2022 02:21 PM

HP Recommended

@ShivaInkJet

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • What's the Wi-Fi light status on the Printer(Blinking or Steady)? 
  • Did you make any changes to your printer? 
  • Are you able to print from other devices? 
  • Is your router dual-band enabled i.e., both 2.4GHz and 5GHz? If yes, make sure the dual-band has different SSIDs for 2.4G and 5G networks.
  • Are the printer and IOS connected to the same network?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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