Unable to enrol for 3 months free ink

[02Tartanlassie]

Each time I try to enrol for my 3 month free ink offer, I receive an error message.

It won't allow me to send a WhatsApp message and says that there's technical issues when they offer telephone support.

I'd like to talk to a human but it kicks me out each time.

The offer for ink is valid for 7 days and I'm running out of time.

[Elohi_NR · Accepted solution]

Hi @02Tartanlassie,

Welcome to the HP Support Community. 

I'd be happy to help you! 

What is the error message you are getting?

I understand that you are looking for a free ink subscription. To help you with the issue, I need to know a few details regarding your Instant ink account to help you get the free months.

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message, simply reply to the message with the information needed. Please check the mailbox icon at the top right corner of your screen to access your inbox.

Please let me know if this resolves the issue, or if you require further assistance!

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.