• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎06-03-2023 09:21 AM - last edited on ‎06-03-2023 12:34 PM by Moderator

HP Recommended

I am unable to log into my HP Instant ink account, HP Envy 5000 series. The message says "This invitation is no longer available. "Contact your Printer Administrator.

Category:
1 REPLY 1

‎06-05-2023 02:42 PM

HP Recommended

@Nana481 

 

Welcome to the HP support community.

 

I understand that you are unable to log on to your HP instant ink account, I am glad to assist you.

Did you try to log in from a different browser?

 

Meanwhile:- 

Clear browser history.

  1. Click the three dots on the upper right to open the menu.
  2. Choose Settings.
  3. Select Advanced from the drop-down list.
  4. Click Clear browsing data, being careful to select the timeframe you want. Many people choose All Time to delete all history.

Clear Cookies on Chrome

  1. Open Google Chrome.
  2. Click the three-dot icon in the top-right corner of the window.
  3. Hover your cursor over More tools.
  4. Then click Clear browsing data. ...
  5. Check the box for Cookies and other site data. ...
  6. Click the Time Range box to choose how much data you want to clear.

Let me know how it goes.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.