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- HP Community
- Apps, Services & Software
- HP Instant Ink
- Unable to log into my HP Instant Ink account

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06-03-2023
09:21 AM
- last edited on
06-03-2023
12:34 PM
by
MayS
I am unable to log into my HP Instant ink account, HP Envy 5000 series. The message says "This invitation is no longer available. "Contact your Printer Administrator.
06-05-2023 02:42 PM
Welcome to the HP support community.
I understand that you are unable to log on to your HP instant ink account, I am glad to assist you.
Did you try to log in from a different browser?
Meanwhile:-
Clear browser history.
- Click the three dots on the upper right to open the menu.
- Choose Settings.
- Select Advanced from the drop-down list.
- Click Clear browsing data, being careful to select the timeframe you want. Many people choose All Time to delete all history.
Clear Cookies on Chrome
- Open Google Chrome.
- Click the three-dot icon in the top-right corner of the window.
- Hover your cursor over More tools.
- Then click Clear browsing data. ...
- Check the box for Cookies and other site data. ...
- Click the Time Range box to choose how much data you want to clear.
Let me know how it goes.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee