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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
PJSenior
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Unable to register printer on Instant Ink

HP Recommended
HP OfficeJet Pro 8720
Microsoft Windows 10 (64-bit)

My printer is listed as compatible with HP instant Ink, yet when i try to register i get the message "This printer is not eligible for HP Instant Ink"

I am confused

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TEJ1602
HP Support Agent
HP Support Agent
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HP Recommended

@PJSenior, Welcome to HP Support Community!

 

Yes, the HP Officejet Pro 8720 All-in-One Printer is eligible for Instant Enrolment.

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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