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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎09-06-2023 09:10 PM

HP Recommended
Product: HP DeskJet 2755e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I have a printer given to me from work.  It has Instant Ink cartridges (67/305) installed.

I have enrolled personally in Instant Ink. 

The printer connects to my home network but says it's not connected to the Internet.

When I try to complete the setup, it fails on setting up HP+ with the error code:  UA_200_OWSVD00001

The "info" and "cancel" lights flash all of the time.  E0 shows on the screen.  The "wireless" light is solid blue.  

I can connect to the printer via IP address.  

 

1 REPLY 1

‎09-08-2023 06:21 AM

HP Recommended

Hi @DebbieH3785,

 

Welcome to the HP Support Community

 

I understand you are getting an error message error code:  UA_200_OWSVD00001 on your HP SMART App. Not to worry I will help you to get a resolution to resolve the issue.

 

Please follow the steps mentioned in this document: HP Smart printer setup and account registration errors

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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