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‎04-13-2022 11:08 AM

HP Recommended
Product: HP OfficeJet 5212 All-in-One Printer
Operating System: iOS

I have tried to update my payment information on my laptop going to the HP account and there are no ways to change it on my laptop and chrome browser and whenever I do it on my iPhone all it does is spin there’s a circle and it just keeps spinning so how do I change my payment information my warranty is out so HP won’t let me talk to them which is stupid let me talk to you and change my payment information but I am referred to the board here so I’m hoping that someone has an idea. I have changed my Wi-Fi to my unlimited data on my phone thinking it’s my Wi-Fi that’s keeping me from changing it maybe it’s not secure that didn’t help so I’m at a loss what to do I need to change my payment method because I’m canceling that credit card that charges me $149 annual fee that’s on the account 

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4 people had the same question
1 REPLY 1

‎04-14-2022 05:06 AM

HP Recommended

Hi@TrooperMom,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are looking to change or update the payment method on the HP OfficeJet 5212 All-In-One Printer. 

 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out.

 

Please reach out to the HP Technical Support team in your region regarding the service/replacement options.

Click on this link https://support.hp.com/us-en/contact-hp 

 

For any hardware issue or repair please click on the link Phone Assist Worldwide

 

Hope this helps! Keep me posted. 

 

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