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09-18-2022 01:18 AM
I've been getting emails from HP Instant Ink asking me to update billing information. I have changed and updated billing information several times (tried Paypal and debit) but it keeps saying they can't process payment for Instant Ink. Has anyone got the same issue? My first payment came through via Paypal without any issues
09-19-2022 08:11 AM
Welcome to the HP Support Community
I understand you are facing an issue with your Instant Ink Account. Not to worry I will help you to get a resolution to resolve the issue.
To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
You may also refer to this document: HP Instant Ink - Manage your account
Hope this helps! Keep me posted.
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