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Updating billing information

HP
Microsoft Windows 10 (32-bit)

I am trying to update the credit card information on my account. I cannot print until I do. I have tried all the tips given on the HP site, but I cannot get to My Account page in order to update my billing. This is ridiculously frustrationg. 

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HP Support Agent
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Message 2 of 2
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Updating billing information

Hi @AnnPS

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

Asmita
I am an HP Employee

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