-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Apps, Services & Software
- HP Instant Ink
- Re: Upgrading / replacing printer
Create an account on the HP Community to personalize your profile and ask a question
09-21-2020 01:39 PM
If I purchase a NEW HP printer with an instant ink package will I be able to use the instant ink package.
I already have a currently active instant ink account but would like to upgrade my current printer to a better spec printer i.e. the following printer has 12 months instant ink as part of the purchase price and would be a great upgrade to the current HP printer I currently use https://www.argos.co.uk/product/9199314?clickSR=slp:term:hp%206032:4:234:1 - but I would want to ensure that the 12 months instant ink package was usable as part of the purchase.
thanks in advance
Steve
Solved! Go to Solution.
Accepted Solutions
09-22-2020 01:44 PM
@Infostocksy, Welcome to HP Support Community!
Once you purchase the new printer, the free months will be credited after adding the printer to your Instant Ink account. Also, check with Argos if they're providing any prepaid card to claim the free months.
If you choose to discard the existing old printer, I'd suggest you cancel the subscription on that printer.
You can always reach out to the HP Instant Ink support team for any help.
I hope that answers your concern adequately. Let me know!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
09-22-2020 01:44 PM
@Infostocksy, Welcome to HP Support Community!
Once you purchase the new printer, the free months will be credited after adding the printer to your Instant Ink account. Also, check with Argos if they're providing any prepaid card to claim the free months.
If you choose to discard the existing old printer, I'd suggest you cancel the subscription on that printer.
You can always reach out to the HP Instant Ink support team for any help.
I hope that answers your concern adequately. Let me know!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
09-22-2020 02:23 PM
You're welcome 🙂
Do reach us out if you need help with the new printer set up once ordered 🙂
Cheers!
TEJ1602
I am an HP Employee
Didn't find what you were looking for? Ask the community or Ask the Virtual Agent