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‎04-07-2020 04:01 PM

HP Recommended
Product: HP Envy 5055

The ink cartridges my printer came with dont say setup on them and havent been working and i dont know how to get rid of this error 

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1 REPLY 1

‎04-10-2020 05:26 AM

HP Recommended

Hi @Caylagates

Welcome to the HP Support Community. I understand you are not able to print due to an error. I'd be happy to assist you.

 

Kindly perform the steps mentioned in this document to resolve a "Use setup ink cartridge" error.

 

If the issue persists, we have to perform a reset to bypass the use of setup ink cartridges.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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