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12-08-2022
01:00 AM
- last edited on
12-08-2022
10:09 AM
by
MayS
I bought a printer from craigslist I cant print because it has an instant ink account.. I never heard of anything like it.. i should be able to print what ever I want without paying anybody to use a printer i bought
12-13-2022 08:10 AM
Hi @ReubenLAvery,
Welcome to the HP Support Community.
I'd like to help!
And here's what you need to know & do:
If you have an instant ink cartridge on your printer, remove it and discard that, you can only use regular cartridges on your printer once you cancel the program.
That said, if you have trouble using regular cartridges, I recommend you turn off the web service using the steps from this link: https://support.hp.com/in-en/document/c04808536
when done successfully, check if it works fine.
Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee
12-15-2022 08:19 AM
Hi @ReubenLAvery,
Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us.
Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!
I am an HP Employee