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Mimi634
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Message 1 of 2
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Using HP premium photo paper (and HP ink cartridges) Print colors faded out. I've never had this pro

‎09-18-2019 04:57 PM

Product: I photo
Operating System: macOS 10.14 Mojave

It seem to be a problem with the HP Premium photo paper!!

 

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HP Support Agent
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Message 2 of 2
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HP Recommended

Using HP premium photo paper (and HP ink cartridges) Print colors faded out. I've never had this pro

‎09-21-2019 02:14 PM

@Mimi634

 

To assist you better please provide me with the complete printer model or the product number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Thank you

KrazyToad
I Am An HP Employee

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