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‎09-25-2022 03:49 PM - last edited on ‎09-25-2022 04:36 PM by Retired

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

HI COMMUNITY, I along with a large group of people have the same question, WHY after re-signing up for up instant ink and getting NEW cartridges (4) of them, my printer does NOT print anything blue or combination ies. green. I’ve done all maintenance and cleaning and tests, yet nothing. I am beginning to think this is a HP gimmick, they control your printer and have NO answers. So many people hav asked this same question. HELP. , what next

1 REPLY 1

‎10-03-2022 10:34 AM

HP Recommended

@Garabed1

 

Welcome to the HP support community.

 

I understand that the instant ink cartridge is not printing, and I am glad to assist you.

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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