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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎05-08-2020 06:10 AM

HP Recommended
Product: HP Envy 5032
Operating System: Microsoft Windows 10 (64-bit)

I am awaiting delivery of my new Instant Ink cartridges, I am an enrolled Instant Ink customer. Can I use alternative spare 301 cartridges in the meantime ? Will it change the Instant Ink settings ?

1 person had the same question
1 REPLY 1

‎05-08-2020 10:24 AM

HP Recommended

@FatRat1 

 

It is my understanding that you can do so.

You have to replace all the cartridges - you cannot just replace the black cartridge, for example.

 

Stop Web Services, too.

 

Remove the depleted / all Instant Ink cartridges

Replace with purchased cartridges

 

Instant Ink print-by-page subscription will complain a bit.

Your subscription dues (monthly charges) are not suspended for having removed / replaced the inks.  

 

When the HP Instant Ink arrives,

Remove your purchased ink set

Install your HP Instant Ink cartridges

Start Web Services

 

 

References

 

Instant Ink information, including a link to the all-important Terms of Service Contract

NOTE: 

It is NOT necessary that you be enrolled to read the contract > Open the main website > scroll down just past the FAQ

HP Instant Ink - Main Website - Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

 

Website Support Troubleshooting, How-to, Video Tutorials

 

Reference and Resources – (More) Places to find help, solve problems, and learn how to use your Printer

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 5032 All-in-One Printer

 

Thank you for participating in the HP Community Forum.

We are a world community of volunteers dedicated to supporting HP technology

 

Dragon-Fur

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