Waiting for Instant Ink Cartridges

[Rich131313]

I am very low on ink and my instant ink account is telling me that I should have received the ink, though there is no delivery information provided.  Have tried to **bleep**, but I am in a different country to my native tongue and I cannot resolve.  Grateful for any assistance.

[Rich131313]

**bleep** = to call customer services

[Kumar0307]

@Rich131313, Welcome to the HP Support Community! I’m here to help.

Have you checked your HP Instant Ink account page? Your Instant Ink account page will have notifications if there are any issues with the account or recent cartridge shipment.

If the suggested information can't be found, as the issue is related to Instant ink cartridges, I need more information to help you out.

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required.

• In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 

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Have a great day!